CHANGING THE WAY THE WORLD EXPERIENCES
THE SMART WAY TO PAY FOR YOUR AV TECHNOLOGY
AVT Shield's AV-as-a-Service (AVaaS) is an exclusive way to pay for your audiovisual solution that bundles your equipment and support services into one low monthly subscription payment. AVaaS provides your organization with more freedom, control, and flexibility than any other payment option available; including cash purchases and traditional leasing. With AVaaS, you remain at the forefront of technology so you can stay competitive, preserve precious capital, and never worry about obsolete technology holding you back.
THE SMART WAY TO PAY FOR YOUR AV TECHNOLOGY
Protects your technology from becoming inefficient or obsolete. Shield guarantees if your current solution no longer meets your needs or becomes obsolete for any reason, you can install a new system at any time during your term without financial penalties.
ACTS OF GOD COVERAGE
Life happens; fire, lightning, tornadoes, etc. In the event of a natural disaster, Shield protects you by covering your out of pocket insurance deductible on the damaged equipment.
MAINTENANCE & SUPPORT
Protection without financial burdens. Lock the cost of AVT Shield Agreement at today’s labor rates for the duration of your term. Shield makes adding multi-year support seamless by bundling it into your monthly payment.
AVaaS DIFFERENCE
Protects your organization from having to spend large amounts of after-tax dollars on technology, a depreciating asset. Preserve cash flow and use your precious capital for revenue generating business activities.
*AVaaS is available to you in collaboration with our as-a-service partner, TAMCO
AV SUPPORT REIMAGINED WITH LIVE HELP DESK SUPPORT
AudioVisual-as-a-Service
WE DON'T JUST WORK FOR YOU, WE WORK WITH YOU!
AVT Shield's AV-as-a-Service (AVaaS) includes an exclusive live video help desk support tech 24/7. No matter how many of your rooms, spaces or sites need support coverage, our live help desk minimizes the stress and downtime of critical systems. Putting our QR code in every room allows anyone an easy instant connection with our support desk to assist with any AV issues immediately. You can now enjoy a new unparrelled level of on-demand, in-room support for any system.
IMMEDIATE HELP IN HAND
Our fully qualified Level 1 AV technicians are immediately available to diagnose, isolate and walk staff through a remote resolution. The agent sees what they see via their smart device, simply by scanning a QR code. It’s like having a technician in the room.
UNIQUE SERVICES
As well as offering a full suite of video, voice and text chat functionality, your QR Code portals can be set up to also offer custom and unique room information, instructions, forms and video content. If you have your own support staff, we can improve their productivity.
ESCALATION AT YOUR FINGERTIPS
On the rare occasion that issues can’t be immediately resolved, staff can enjoy seamless escalation without further intervention. With Live Help-Desk Managed Services, every problem gets a fast and effective solution.
PERFECTLY PLACED SUPPORT
Connecting to our Live Help Desk is as easy as scanning a custom QR Code. The custom QR Codes can be printed or engraved and placed absolutely anywhere. Support will be ready and waiting.